Fatores de inibição na compra on-line
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Resumo
O objetivo deste trabalho consiste em identificar as barreiras ao comércio eletrónico em Portugal, face a outros países europeus. Foi adotado um modelo para compreender a variação das práticas de comércio eletrónico em Portugal com base em quatro dimensões: Risco Percebido, Facilidade de Uso Percebida, Utilidade Percebida, e Experiência Online. Este modelo foi testado numa amostra de 101 indivíduos, tendo sido possível encontrar uma correlação positiva entre as práticas de comércio eletrónico e a facilidade de utilização percebida, a utilidade percebida e a experiência online.
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